Terms & Conditions
1. Acceptance of Terms
- By using Ed’s Onsite Parts, you agree to these Terms & Conditions. If you do not agree, please do not use our services.
2. Order Processing & Delivery
- Orders placed before 10 AM qualify for same-day delivery by 2 PM.
- Orders placed after 10 AM will be delivered on the next business day, unless otherwise specified.
- Free delivery is available within Southwestern Manitoba.
3. Payments
- Accepted payment methods: credit/debit cards (via Stripe).
- Interac e-Transfer support is coming soon for Canadian customers.
- All payments must be completed before order processing.
4. Returns & Refunds
- All sales are final due to the nature of our business.
- If a part is defective or incorrect, contact us within 24 hours of delivery for a possible replacement.
5. Requesting a Part
- If a part is unavailable, use the “Request a Part” form.
- Upload images and provide details to help us find the correct part for you.
6. Order Tracking & Status Updates
- Track your order status through your account.
- Status updates include: In Progress, On the Way, Delivered.
7. Liability Disclaimer
- Ed’s Onsite Parts is not responsible for incorrect part selection by the customer.
- We do not provide installation services. Ensure proper use before purchasing.
8. Privacy Policy
- We collect necessary data (name, phone, address) to complete orders.
- Your payment details are secured and not stored by us.
9. Changes to Terms
- We may update these Terms & Conditions at any time. Please review them periodically.
